When did you join Lowell?

I joined Lowell in 2009 as a Legal Recoveries Associate.

Tell us a bit about your job

It is my job to look after all our new starters after they have been through induction. I make sure they get the support they need to do their best and meet the standards we expect at Lowell. This is key to making sure we deliver first class customer service.

What initially attracted you to joining Lowell Group?

I had a friend that worked here at the time and said some great things about the organisation, so I thought why not?

What has been your career highlight so far at Lowell Group?

Having been here 10 years, I have had so many great opportunities but I would say my highlight was setting up the new Academy process within Lowell Solicitors.

What do you enjoy the most about your job?

I like working with people and I think it is one of my strengths. Working within Academy, I am now doing this all the time; using my strengths to coach, develop and support our newest team members.