Our website, www.lowell.com, is operated by Lowell Portfolio I Ltd and Lowell Financial Ltd. 

Where we use “we”, “our” or “us” in this privacy notice, we mean Lowell Financial Ltd unless we say otherwise.  Where we use “our site” in this privacy notice, we mean www.lowell.com.

Company

Lowell Portfolio I Ltd

 

Lowell Financial Ltd

Company number

Company number 04857418

 

Company number 04558936

Country

 

Incorporated in the UK

Incorporated in the UK

Registered office

 

Ellington House, 9 Savannah Way, Leeds Valley Park, Leeds LS10 1AB

Ellington House, 9 Savannah Way, Leeds Valley Park, Leeds LS10 1AB

What are cookies?

Cookies are text files containing small amounts of information which are downloaded to your device when you visit our site. Cookies are then sent back to our site that recognises those cookies on each subsequent visit, enabling our site to recognise you.

How and why we use cookies

We use cookies on our site to:

  • recognise you whenever you visit our site
  • remember the notifications you’ve seen so that we don’t show them to you again
  • allow you to navigate between pages efficiently
  • safeguard your privacy when you're using our site, automatically ending a secure session after 20 minutes
  • measure how you use our site so it can be updated and improved to give you the best possible experience on our site

The information we obtain from our use of cookies will not usually contain information from which you can be easily identified, such as your name.  However, we do collect some personal data relating to your computer or other electronic device, such as your IP address, your browser and/or other internet log information. 

In most cases we will need your consent in order to use cookies on our site.  The exception to this is where the cookie is essential in order for us to provide you with a service you have requested (such as submitting a contact enquiry) on our site.

When you open our site in your browser a cookie pop up message will be displayed and this will ask you for your consent for non-essential cookies to be placed on your device.  If you do not click to accept cookies but you continue to use our site without disabling cookies, we will consider this to mean that you accept our use of these non-essential cookies.  A record of your acceptance will be stored in a functional cookie for 30 days, after which the cookie will expire and the cookie pop up message will be displayed again.

You may withdraw your consent or acceptance at any time by following the instructions for disabling cookies signposted at the end of this Cookies Notice.

We use the following cookies on our site:

Essential cookies

These cookies are essential in order to enable you to move around our site and use its features, such as accessing secure areas of our site. These cookies help keep our site secure from attacks and prevent attackers using your session to submit malicious requests.

Cookie name What is the purpose of this cookie? How long does it last?
XSRF – TOKEN This token prevents attackers from carrying out cross-site request forgery attacks – these are where an attacker tricks a user into submitting malicious requests, by taking on the user’s session identity to ask the site for information or carry out an action. End of browser session
XSRF - V

This cookie prevents attackers from carrying out cross-site request forgery attacks – these are where an attacker tricks a user into submitting malicious requests, by taking on the user’s session identity to ask the site for information or carry out an action.

End of browser session

Functional Cookies

These non-essential cookies allow our site to remember choices you make. The information these cookies collect may be anonymised and they cannot track your browsing activity on other sites.

Cookie name  What is the purpose of this cookie? How long does it last?
EU_Cookie_Law_Consent

This cookie is used to remember a user’s acceptance of the use of cookies on our site as explained above.

You will see a pop-up cookies message when you first visit our site. We’ll store a cookie so that your computer knows you’ve seen it and knows not to show it again.  This expires after 30 days when you will see a pop up cookie message again to remind you of this Cookie Notice and to ask you to consent again to our use of non-essential cookies.

30 days

Performance Cookies

These non-essential cookies collect information about how visitors use our site, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how a website works.

What do these cookies do?

We use Google Analytics to collect information about how you use our site. 

We use the information to compile reports and to help us improve our site. These cookies collect information in an anonymous form, including the number of visitors to our site, where visitors have come to our site from and the pages they visited.

We don’t allow Google to use or share our analytics data.

Google Analytics stores information about:

  • The pages you visit on our site
  • The actions you perform on our site
  • How long you spend on each page

  • How you got to our site 

  • What you click on while you’re visiting our site
  • Information about the browser and device you use to navigate our site, (including an anonymised IP address).
  • We don’t collect or store any personal information (for example your name or address) that can be used to identify who you are.

More details about how Google Analytics collects and processes data are available at Google Analytics.

You can opt out of being tracked by Google Analytics cookies across all websites Opt out.

Cookie name How long does it last?
_utma 2 years from set/update
_utmb 30 mins from set/update
_utmc End of browser session
_utmt 10 minutes
_utmz 6 months from set/update
ga 2 years
gat 10 minutes

Security cookies 

These cookies help prevent and detect multiple submission or form entries, and help us identify potentially malicious requests or sessions. They also help ensure your site session is not interrupted or disrupted by security threats.

Cookie name What is the purpose of this cookie?  How long does it last
ASP.NET.SessionID

This cookie is used to assign a session to you during your visit to our site. They also help us prevent and identify potential attacks by users. We cannot use this session ID to identify you.

End of browser session

__RequestVerificationToken     

This is an anti-forgery token, used to verify the identity of a user and prevent attackers hijacking sessions.

End of browser session

Where to find more information

You can adjust the settings in your web browser to determine whether (all) sites can set cookies on your computer.  More information about cookies and how to manage them, specific to your browser, can be found here.

If you have any further questions, comments or requests regarding our cookies notice or how we use cookies on our site, please contact us.