Making credit work better for all...
That’s our mission. It is simple. It is bold.
Strong financial performance
We're a mission-led business with a track record for strong financial performance.
A sustainable business
We will measure our positive impact on our customers and clients, our people, their communities and the environment for the long term.
Our Sustainability ambitions
As a mission-led business we want to make credit work better for all. We have set clear ambitions across four key areas so we can measure our positive impact on our customers and clients, our people, their communities and the environment for the long term.
The UK’s first Financial Vulnerability Index
In March 2021 we launched a new Financial Vulnerability Index created in partnership with the Urban Institute which gives UK policymakers a sense of how households are dealing with the economic effects of Brexit & the pandemic, how financial vulnerability has changed over the past 3 years, and where to target resources to improve financial resilience for all.
Lowell people, our people
There’s a feeling of purpose in our business, real pride and belonging at Lowell. All our people share the same vision, goals and values. And, we step forward to share responsibility too, supporting each other, recognising success and rewarding achievement.
